Privacy Policy
Effective Date: August 2026
Your privacy matters.
At Lenderly, we believe trust starts with transparency.
This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, complete a Lenderly Assessment™, contact us or use our services.
Lenderly is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Who is Lenderly?
Lenderly is an independent finance matching service.
Our role is to understand your circumstances and, where appropriate, introduce you to a licensed finance broker, credit provider or lending specialist who may assist with your finance requirements.
Lenderly is not a lender and does not provide credit.
What information do we collect?
Depending on your interaction with us, we may collect information including:
Full name
Phone number
Email address
Residential suburb or postcode
Employment information
Income range
Finance requirements
Vehicle or asset details
Information you provide during your Lenderly Assessment™
Website usage information through cookies and analytics
We only collect information reasonably necessary to provide our services.
Why do we collect your information?
We collect personal information so we can:
Understand your finance goals.
Assess your circumstances.
Match your profile with suitable finance options.
Introduce you to an appropriate licensed finance broker or lender where relevant.
Respond to your enquiries.
Improve our website and services.
Send information you've requested.
Meet our legal obligations.
Who do we share your information with?
Your information may be shared with:
Licensed finance brokers.
Credit providers.
Lending specialists.
Service providers who assist us in operating our business.
Technology providers.
Government or regulatory authorities where required by law.
We do not sell your personal information to unrelated third parties.
We will only share information that is reasonably necessary to assist with your finance enquiry.
Marketing communications
If you choose to receive updates from Lenderly, we may contact you by:
Email
SMS
Phone
You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.
Cookies & Website Analytics
Our website may use cookies and technologies including Google Analytics, Meta Pixel and similar tools to:
Improve website performance.
Understand visitor behaviour.
Measure advertising effectiveness.
Deliver more relevant advertising.
You can disable cookies through your browser settings.
Keeping your information secure
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification or disclosure.
While no online system can guarantee complete security, we continually review our security practices to protect the information we hold.
Accessing or correcting your information
You may request access to the personal information we hold about you or ask us to correct inaccurate information.
To do so, please contact us using the details below.
Contact us
Lenderly
Website: www.lenderly.com.au
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.